Privacy policy
Privacy Policy
At Sonic Sega, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect personal information that you provide to us directly, such as when you make a purchase, contact us, or subscribe to our newsletter. This may include:
-
Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
-
Non-Personal Identification Information: Browser type, IP address, and other anonymous usage data collected via cookies.
2. How We Use Your Information
We use the information we collect to:
-
Process your orders and payments
-
Provide customer service and support
-
Improve our website and services
-
Send marketing communications, if you have opted in
-
Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:
-
Service Providers: We may share information with trusted third parties who assist us in operating our business, such as payment processors and shipping companies.
-
Legal Compliance: We may disclose information if required by law or in response to legal requests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and improve our site’s performance. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our site.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes using encryption technologies and ensuring that access to your data is restricted to authorized personnel only.
6. Your Rights and Choices
Under data protection laws, you have the following rights regarding your personal information:
-
Access: You can request a copy of the personal data we hold about you.
-
Correction: You can request corrections to any inaccurate or incomplete personal data.
-
Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
-
Opt-out of Marketing: You can unsubscribe from our marketing communications at any time.
To exercise your rights, please contact us at info@sonicsega.com.
Data Protection Compliance (GDPR & UK GDPR)
We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK GDPR. You have the right to:
- Withdraw Consent: You may withdraw your consent to marketing communications at any time.
- Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Complaint: You have the right to lodge a complaint with a relevant data protection authority if you believe your data is mishandled.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email:info@sonicsega.com
Phone: +447440102576
Address: 9 St Anne St, London E14